Drop us a line
Drop us a line
A real person on the ONEDONE team reads every email. Most answers go out within one working day.
contact@onedone.pages.devPut this in your email
- The product name or the page you were on
- What you are trying to get done (the job, not just the problem)
- A photo if something looks wrong
- Your order number from the store, if the question is about a delivery
Ask us about
- Which urinal or bedpan fits a situation
- Sizes, capacities and what’s in the box
- How to clean, assemble or replace a part
- Ideas for a product we should make next
Ask the store about
- Payment, delivery dates and tracking
- Returns, refunds and replacements
- Warranty claims on a delivered order
- Changing or cancelling an order
Open the order from your account on the partner store; that’s the fastest route for anything to do with an order.